Jianxin (Roger) Jiao, Ph.D.

Title: 
Associate Professor, Mechanical Engineering
Phone: 
(912) 963-6976
Fax: 
(912) 966-7928
Building-Room: 
PARB 231
Web Sites:
Education: 
  • Ph.D., Hong Kong University of Science and Technology, 1998
  • M.E., Tianjin University (China), 1993
  • B.E., Tianjin University of Science and Technology (China), 1988
Research Interests: 
  • Engineering design and product development
  • Enterprise engineering and industrial systems
  • Manufacturing and management information systems
Biography: 

Dr. Jiao joined the Woodruff School in December 2008. Prior, he was an Assistant Professor and Associate Professor in the School of Mechanical and Aerospace Engineering at Nanyang Technological University, Singapore. Before his career in Singapore, he was a Visiting Scholar in the Department of Industrial Engineering and Engineering Management at Hong Kong University of Science and Technology from 1998 to 1999. From 1993 to 1994, he was a Lecturer of Industrial Engineering in the School of Management at Tianjin University, China, and from 1988 to 1990, he worked as an Associate Lecturer in the Department of Industrial Design at Tianjin University of Science and Technology, China. Dr. Jiao's research activities are geared toward a good leverage of practical relevance and academic rigor. He is interested in a number of investigations related to an extended enterprise, involving engineering design and product development (design theory and methodology, product family and product platform, customer requirement management, affective design and Kansei engineering, design project management, service modeling and service delivery system design), enterprise engineering and industrial systems (reconfigurable manufacturing systems, production planning and control, supply chain management and engineering logistics, system modeling and simulation, sales/marketing manufacturing interface, global manufacturing and operations, mass customization), as well as manufacturing and management information systems (artificial intelligence in design and manufacturing, industrial applications of e-commerce, virtual enterprise). His research is motivated by the current trend of manufacturing companies to move toward global manufacturing in order to better leverage capabilities and resources worldwide. Product realization then becomes globally distributed and necessitates collaboration that transcends geographic boundaries. Strategic engineering with a focus on product creation suggests itself to be of primary importance for companies to gain competitive edges. Product design has to address individual customer needs along with diverse market niches, while maintaining low costs and near mass production efficiency. Build-to-order and reconfiguration have become common norms. The traditional spectrum of product fulfillment therefore must be expended to encompass marketing, design, production, as well as supply and value chains; and must be aligned with the self-adaptability of a learning organization. Dr. Jiao's vision is that the product creation horizon will be shifted from a physical product perspective to a total life cycle experience. Product creation should be more than just dealing with pieces of hardware, but rather should be enacted as the co-design of an entire ecosystem, including fulfillment, services, experiences and human satisfaction at the individual and the community levels.

Scholarly services, awards, and honors:  

  • Flexible Services and Manufacturing Journal, Editorial Board Member, 2010-Present

  • Concurrent Engineering: Research and Application, An International Journal, Editorial Board Member, 2006-present

  • International Journal of Internet Manufacturing and Services, Editorial Board Member, 2006-Present

  • Journal of the Chinese Institute of Industrial Engineers, Editorial Board Member, 2006-Present

  • Journal of Intelligent Manufacturing, Associate Editor, 2008-present

  • International Journal of Innovation and Technology Management, Founding Area Editor for Manufacturing Systems, 2003-2009

  • Emerald LiteratiNetwork Highly Recommended Award (United Kingdom), 2009

  • IEEE Engineering Management Society/Technology Management Council, Singapore Chapter , President, 2007-2008

  • Emerald LiteratiNetwork Highly Recommended Award (United Kingdom), 2008

  • Nanyang Technological University Research Output Award and Recognition, 2007

  • National Institute of Education (Singapore) Postgraduate Diploma of Teaching in Higher Education, 2001 

Journals:

  • Xu, Q., Zhou, F. and Jiao, R.J., “Affective-Cognitive Modeling for User Experience Design Based on Modular Colored Fuzzy Petri Nets”, ASME Journal of Computing and Information Science in Engineering, In Press, 2010.

  • Wu, D., Zhang, L.L., Jiao, R.J. and Lu, R.F., “SysML-Based Design Chain Information Modeling for Variety Management in Production Reconfiguration”, Journal of Intelligent Manufacturing, Accepted, 2010, Springer.

  • Chew, J.Y., Lee, C.K.M., Chen, S. and Jiao, R., “A Real Option Theoretic Fuzzy Evaluation Method for Enterprise Resource Planning Investment”, Journal of Engineering and Technology Management, Accepted, 2010, Elsevier.

  • Zhou, F., Xu, Q. and Jiao, R.J., “Fundamentals of Product Ecosystem Design for User Experience”, Research in Engineering Design, DOI: DOI 10.1007/s00163-010-0096-z, Forthcoming, 2010. Springer.

  • Zhou, F., Jiao, R.J., Chen, S. and Zhang, D., “A Case-Driven Ambient Intelligence System for Elderly In-Home Assistance Applications”, IEEE Transactions on Systems, Man, and Cybernetics - Part C: Applications and Reviews, DOI: 10.1109/TSMCC.2010.2052456, Forthcoming, 2010.

  • Zhou, F., Jiao, R.J., Schaefer, D., and Chen, S., “Hybrid Association Mining and Refinement for Affective Mapping in Emotional Design”, ASME Journal of Computing and Information Science in Engineering, Vol. 10, No. 3, pp. 031010/1-9, 2010.

  • Tseng, M.M., Jiao, R.J. and Wang, C., “Design for Mass Customization and Personalization”, CIRP Annals - Manufacturing Technology, Vol. 59, No. 1, pp. 175-178, 2010, Elsevier.

  • Luo, Z., Luo, W., Chen, I.-M, Jiao, R.J., and Duh, H.B.-L., “Spatial Representation of a Virtual Room Space:  Perspective and Vertical Movement”, International Journal of Human-Computer Interaction, Vol. 26, No. 7, pp. 661-674, 2010, Taylor & Francis.

  • Zhang, L.L., Jiao, R.J. and Ma, Q., “Accountability-Based Order Fulfillment Process Re-Engineering Towards Supply Chain Management: A Case Study at a Semiconductor Equipment Manufacturer”, Journal of Manufacturing Technology Management, Vol. 21, No. 2, pp. 287-305, 2010, Emerald.

  • Helo, P., Xu, Q.L., Kyllönen, S.J. and Jiao, R.J., “Integrated Vehicle Configuration System - Connecting the Domains of Mass Customization”, Computers in Industry, Vol. 61, No. 1, pp. 44-52, 2010, Elsevier.

  • Xu, Q. and Jiao, J.R., “Design Project Modularization for Product Families”, ASME Journal of Mechanical Design, Vol. 131, No. 7, pp. 071007/1-10, 2009.

  • Xu, Q. and Jiao, J.R., “Modeling the Design Process of Product Variants with Timed Colored Petri Nets”, ASME Journal of Mechanical Design, Vol. 131, No. 6, pp. 061009/1-9, 2009.

  • Zhang, L., You, X, Jiao, J.R. and Helo, P., “Supply Chain Configuration with Coordinated Product, Process and Logistics Decisions: An Approach based on Petri Nets”, International Journal of Production Research, Vol. 47, No. 23, pp. 6681-6706, 2009.

  • Jiao, J.R., Xu, Q., Wu, Z. and Ng, N.-K., “Coordinating Product, Process, and Supply Chain Decisions: A Constraint Satisfaction Approach”, Engineering Applications of Artificial Intelligence, Vol. 22, No. 7, pp. 992-1004, 2009.

  • Xu, Q., Zhang, L.L., You, X. and Jiao, R.J., “Modeling Workflows and Collaboration in Virtual Supply Chains with Nested Modular Petri Nets”, International Journal of Computer Applications in Technology, Vol. 36, Nos. 3/4, pp. 208-232, 2009.

  • Zhang, L. and Jiao, R.J., “Modeling Process Platform-Based Production Configuration Based on Nested Colored Object-Oriented Petri-Nets with Changeable Structures”, Journal of Intelligent Manufacturing, Vol. 20, No. 4, pp. 359-378, 2009.

  • Chen, S., Jiao, R.J. and Tseng, M.M., “Evolutionary Product Line Design Balancing Customer Needs and Product Commonality”, CIRP Annals - Manufacturing Technology, Vol. 58, No. 1, pp. 123-126, 2009.

  • Wu Z., Jiao J. and He Z., "A Single Control Chart for Monitoring the Frequency and Magnitude of an Event", International Journal of Production Economics, Vol. 119, No. 1, pp. 24-33, 2009.

  • Wu, Z, Jiao, J., Yang, M., Liu, Y. and Wang, Z., “An Enhanced Adaptive CUSUM Control Chart”, IIE Transactions, Vol. 41, No. 7, pp. 642-653, 2009.

  • Wu, Z., Jiao, J and He, Z., "A Control Scheme for Monitoring the Frequency and Magnitude of an Event", International Journal of Production Research, Vol. 47, No. 11, pp. 2887-2902, 2009.

  • Xu, Q., Jiao, R.J., Yang, X., Helander, M., Khalid, H.M. and Opperud, A., “An Analytical Kano Model for Customer Need Analysis”, Design Studies, Vol. 30, No. 1, pp. 87-110, 2009.

  • Ma, Y.-S., Jiao, J.R., Deng, Y.-M., “Web Service Oriented Electronic Catalogs for Online Product Customization”, Concurrent Engineering: Research and Application, Vol. 16, No. 4, pp. 263-270, 2008.

  • Wu, Z., Jiao J. and Liu, Y., “A Binomial CUSUM Chart for Detecting Large Shifts in Fraction Nonconforming”, Journal of Applied Statistics, Vol. 35, No. 11, pp. 1267-1276, 2008.

  • Pokharel, S. and Jiao, J.R., “Turn Around Maintenance Management in a Processing Industry: A Case Study”, Journal of Quality in Maintenance Engineering, Vol. 14, No. 2, pp. 109-122, 2008.

  • Wu, Z. and Jiao, J., “A Control Chart for Monitoring Process Mean Based on Attribute Inspection”, International Journal of Production Research, Vol. 46, No. 15, pp. 4331-43471, 2008.

  • Jiao, Y.-Y., Du, J., Jiao, R.J. and Butler, D.L, “Operational Implications of Early Supplier Involvement in Semiconductor Manufacturing Firms: A Case Study”, Journal of Manufacturing Technology Management, Vol. 19, No. 8, pp. 913-932, 2008. (Winner of Emerald Literati Network Highly Commended Award 2009)

  • Jiao, J. and Helo, P.T., “Optimization Design of a CUSUM Control Chart Based on Taguchi’s Loss Function”, International Journal of Advanced Manufacturing Technology, Vol. 35, No. 11-12, pp. 1234-1243, 2008.

  • Jiao, J., Zhang, L., Zhang, Y. and Pokharel, S., “Association Rule Mining for Product and Process Variety Mapping”, International Journal of Computer Integrated Manufacturing, Vol. 21, No. 1, pp. 111-124, 2008.

  • Jiao, R.J., Xu, Q., Du, J., Zhang, Y., Helander, M., Khalid, H.M., Helo, P. and Ni, C., “Analytical Affective Design with Ambient Intelligence for Mass Customization and Personalization”, International Journal of Flexible Manufacturing Systems, Vol. 19, No. 4, pp. 570-595, 2007.

  • Jiao, J., Gershenson, J.K., and Michalek, J.J., “Managing Modularity and Commonality in Product and Process Development”, Concurrent Engineering: Research and Application, Vol. 15, No. 2, pp. 81-83, 2007.

  • Wu, Z. and Jiao, J., “Evaluating and Improving the Unit and Group-Runs Chart”, Journal of Quality Technology, Vol. 39, No. 4, pp. 355-363, 2007.

  • Jiao, J., Zhang, Y. and Wang, Y., “A Generic Genetic Algorithm for Product Family Design”, Journal of Intelligent Manufacturing, Vol. 18, No. 2, pp. 233-247, 2007.

  • Jiao, J., Simpson, T.W. and Siddique, Z., “Product Family Design and Platform-Based Product Development: A Start-of-the-Art Review”, Journal of Intelligent Manufacturing, Vol. 18, No. 1, pp. 5-29, 2007.

  • Zhang, Y. and Jiao, J.R., “A Web-based Product Portfolio Decision Support System”, International Journal of Manufacturing Technology and Management, Vol.11, No. 3/4, pp. 296-314, 2007.

  • Jiao, J., Zhang, L., Pokharel, S. and He, Z., “Identifying Generic Routings for Product Families Based on Text Mining and Tree Matching, Decision Support Systems, Vol. 43, No. 3, pp. 866-883, 2007.

  • Liu, Y., Ma, Y.-S., Lee, S.S.G. and Jiao, R.J.X., “Product Module Partition and Optimization for Customization”, International Journal of Advanced Manufacturing Systems, Vol. 10, No. 1, pp. 9-14, 2007.

  • Zhang, Y., Jiao, J. and Ma, Y.S., “Market Segmentation for Product Family Positioning Based on Fuzzy Clustering”, Journal of Engineering Design, Vol. 18, No. 3. Pp. 227-241, 2007.

  • Zhang, Y. and Jiao, J., “An Associative Classification-based Recommendation System for Personalization in B2C E-Commerce Applications”, Expert Systems with Applications, Vol. 33, No. 2, pp. 357-367, 2007.

  • Jiao, J., Zhang, Y. and Wang, Y., “A Heuristic Genetic Algorithm for Product Portfolio Planning”, Computers & Operations Research, Vol. 34, No. 6, pp. 1777-1799, 2007.

  • Jiao, Y.-Y., Du, J. and Jiao, J., “A Financial Model of Flexible Manufacturing Systems Planning under Uncertainty: Identification, Valuation and Applications of Real Options”, International Journal of Production Research, Vol. 45, No. 6, pp. 1389-1404, 2007.

  • Zhang, L., Jiao, J. and Helo, P.T., “Process Platform Representation based on Unified Modeling Language”, International Journal of Production Research, Vol. 45, No. 2, pp. 323-350, 2007.

  • Jiao, J., Zhang, L. and Pokharel, S., “Process Platform Planning for Variety Coordination from Design to Production in Mass Customization Manufacturing”, IEEE Transactions on Engineering Management, Vol. 54, No. 1, pp. 112-129, 2007.

  • Jiao, J., Pokharel, S., Kumar, A., Zhang, L., “Development of an Online Quality Information System for E-Manufacturing”, Journal of Manufacturing Technology Management, Vol. 18, No. 1, pp. 36-53, 2007. (Emerald LiteratiNetwork Highly Recommended Award 2008)

  • Jiao, J., Simpson, T.W. and Siddique, Z., “Product Family Design and Platform-based Product Development”, Journal of Intelligent Manufacturing, Vol. 18, No. 1, pp. 1-3, 2007.

  • Du, X., Jiao, J.R. and Tseng, M. M., "Understanding Customer Satisfaction in Product Customization", International Journal of Advanced Manufacturing Technology, Vol. 31, No. 3-4, pp. 396-406, 2006.

  • Helo, P., You, X. and Jiao, J., “A Web-Based Logistics Management System for Agile Supply Demand Network Design”, Journal of Manufacturing Technology Management, Vol. 17, No. 8, pp. 1058-1077, 2006.

  • Jiao, J., Kumar, A. and Lim, C.M., “Flexibility Valuation of Product Family Architecture: A Real-Option Approach”, International Journal of Advanced Manufacturing Technology, Vol. 30, No. 1-2, pp. 1-9, 2006.

  • Jiao, J., Kumar, A. and Lim, C.M., “Real Options Identification and Valuation for the Financial Analysis of Product Family Design”, Proceedings of the IMechE Part B: Journal of Engineering Manufacture, Vol. 220, No. 6, pp. 929-939, 2006.

  • Jiao, J. and Chen, C.-H., “Customer Requirement Management in Product Development: A Review of Research Issues”, Concurrent Engineering: Research and Applications, Vol. 14, No. 3, pp. 173-185, 2006.

  • Du, J., Jiao, Y.-Y. and Jiao, J., “A Real Option Approach to Flexibility Planning in Reconfigurable Manufacturing Systems”, International Journal of Advanced Manufacturing Technology, Vol. 28, No. 11/12, pp. 1202-1210, 2006.

  • Jiao, J., Kumar, A. and Martin, W., “Web-Based Interactive Adviser for Assembly Line Balancing”, International Journal of Advanced Manufacturing Technology, Vol. 27, No. 11-12, pp. 1192-1201, 2006.

  • Jiao, J. and Helander, M., “Development of an Electronic Configure-to-Order Platform for Customized Product Development”, Computers in Industry, Vol. 57, No. 3, pp. 231-244, 2006.

  • Jiao, J., Zhang, Y. and Helander, M., “A Kansei Mining System for Affective Design”, Expert Systems with Applications, Vol. 30, No. 4, pp. 658-673, 2006.

  • Jiao, J., You, X., Kumar, A., “An Agent-based Framework for Collaborative Negotiation in the Global Manufacturing Supply Chain Network”, Robotics & Computer Integrated Manufacturing, Vol. 22, No. 3, pp. 239-255, 2006.

  • Jiao, J., Zhang, L. and Pokharel, S., “Process Platform Planning for Mass Customization Production”, International Journal of Mass Customization, Vol. 1, No. 2/3, pp. 237-259, 2006.

  • Jiao, J., Chen, C.-H. and Kerr, C.,“Customer Requirement Management in Product Development”, Concurrent Engineering: Research and Application, Vol. 14, No. 3, pp. 169-171, 2006.

  • Zhang, Y. and Jiao, J., “Product Family Positioning Based on Customer Value”, International Journal of Product Development, Vol. 2, No. 4, pp. 339-352, 2005.

  • Jiao, J., Zhang, L. and Pokharel, S., “Coordinating Product and Process Variety for Mass Customized Order Fulfillment”, Production Planning and Control, Vol. 16, No. 6, pp. 608-620, 2005.

  • Jiao, J. and Zhang, Y., “Product Portfolio Planning with Customer-Engineering Interaction”, IIE Transactions, Vol. 37, No. 9, pp. 801-814, 2005.

  • Jiao, J. and Zhang, Y., “Product Portfolio Identification Based on Association Rule Mining”, Computer-Aided Design,Vol. 37, No. 2, pp. 149-172, 2005.

  • Du, J., Jiao, Y.-Y. and Jiao, J., “Integrated BOM and Routing Generator for Variety Synchronization in Assembly-to-Order Production”, Journal of Manufacturing Technology Management, Vol. 16, No. 2, pp. 233-243, 2005.

  • Jiao, J., Zhang, L. and Prasanna, K., “Process Variety Modeling for Process Configuration in Mass Customization: An Approach based on Object-Oriented Petri-Nets with Changeable Structures”, International Journal of Flexible Manufacturing Systems, Vol. 16, No. 4, pp. 335-361, 2004.

  • Jiao, J. and Teo, S.L., “Design of a UPVC Pipe Fitting Injection Mould with a Three-Stage Collapsible Core”, Journal of Engineering Design, Vol. 15, No. 6, pp. 597-613, 2004.

  • Zhang, L., Jiao, J. and Pokharel, S., “Internet-Enabled Information Management for Configure-to-Order Product Fulfillment”, Asia Pacific Management Review, Special Issue on e-Business and Management, Vol. 9, No. 5, pp. 851-876, 2004.

  • Ng, N.K. and Jiao, J., “A Domain-Based Reference Model for the Conceptualization of Factory Loading Allocation Problem in Multi-Site Manufacturing Supply Chains”, Technovation, Vol. 24, No. 8, pp. 631-642, 2004.

  • Jiao, J. and Tseng, M.M., “Customizability Analysis in Design for Mass Customization”, Computer-Aided Design, Vol. 36, No. 8, pp. 745-757, 2004.

  • Jiao, R.J., Huang, G.Q., Tseng, M.M., “Concurrent Enterprising for Mass Customization”, Concurrent Engineering: Research and Application, Vol. 12, No. 2, pp. 83-88, 2004.

  • Huang, G.Q., Jiao, R., Tseng, M.M., “Platform Product Development for Mass Customization”, AIEDAM – Artificial Intelligence for Engineering Design, Analysis and Manufacturing, Vol. 18, No. 1, pp. 1-2, 2004.

  • Jiao, J., Ma, Q., Lee, C. G., Chin, K. M. and Chang, C. S., “BPR-Based Information Systems Planning for E-Logistics: A Case Study”, International Journal of Services Technology and Management, Vol. 4, Nos. 4-6, pp. 384-407, 2003.

  • Jiao, J. and Tseng, M.M., “Customizability Index Based on Information Content”, CIRP Annals - Manufacturing Technology, Vol. 52, No. 1, pp. 121-124, 2003.

  • Jiao, J., Ma, Q. and Tseng, M.M., “Towards High Value-added Products and Services: Mass Customization and Beyond”, Technovation, Vol. 23, No. 10, pp. 809–821, 2003.

  • Du, X., Jiao, J. and Tseng, M.M., “Modeling Platform-based Product Configuration Using Programmed Attributed Graph Grammars”, Journal of Engineering Design, Vol. 14, No. 2, pp. 145-167, 2003.

  • Du, X., Jiao, J. and Tseng, M.M., “Identifying Customer Need Patterns for Customization and Personalization”, Integrated Manufacturing Systems, Vol. 14, No. 5, pp. 387-396, 2003.

  • Nanang, D.D., Pokharel, S. and Jiao, J., “Strategic Use of Information Technology in Warehouses: A Singapore Case”, Conradi Research Review, Vol. 2, No. 1, pp. 4-24, 2003.

  • Kumar, A. and Jiao, J., "International Comparison of Health Care Systems," International Journal of Health Care Technology and Management, 2002.

  • Helander, M. and Jiao, J., “Research on E-Product Development (ePD) for Mass Customization”, Technovation, Vol. 22, No. 11, pp. 717-724, 2002.

  • Du, X., Jiao, J. and Tseng, M.M., “Graph Grammar Based Product Family Modeling”, Concurrent Engineering: Research and Application, Vol. 10, No. 2, pp. 113-128, 2002.

  • Du, X., Jiao, J. and Tseng, M.M., “Product Family Modeling and Design Support: An Approach Based on Graph Rewriting Systems”, AIEDAM  – Artificial Intelligence for Engineering Design, Analysis and Manufacturing, Vol. 16, No. 2, pp. 103-119, 2002.

  • Du, X., Jiao, J. and Tseng, M.M., “Architecture of Product Family: Fundamentals and Methodology”, Concurrent Engineering: Research and Application, Vol. 9, No. 4, pp. 309-325, 2001.

  • Du, X., Jiao, J. and Tseng, M.M., “Product Platform Representation: A Graph Grammar Approach”, CIRP Journal of Manufacturing Systems, Vol. 31, No. 2, 2001.

  • Jiao, J., Tseng, M.M., Ma, Q. and Zou, Y., “Generic Bill of Materials and Operations for High-Variety Production Management”, Concurrent Engineering: Research and Application, Vol. 8, No. 4, pp. 297-322, 2000.

  • Jiao, J. and Tseng, M.M., "Understanding Product Family for Mass Customization by Developing Commonality Indices", Journal of Engineering Design, Vol. 11, No. 3, pp. 225-243, 2000.

  • Jiao, J. and Tseng, M.M., "Fundamentals of Product Family Architecture”, Integrated Manufacturing Systems, Vol. 11, No. 7, pp. 469-483, 2000.

  • Jiao, J. and Tseng, M.M., "A Methodology of Developing Product Family Architecture for Mass Customization", Journal of Intelligent Manufacturing, Vol. 10, No. 1, pp. 3-20, 1999.

  • Jiao, J. and Tseng, M.M., "A Pragmatic Approach to Product Costing Based on Standard Time Estimation", International Journal of Operations & Production Management, Vol. 19, No. 7, pp. 738-755, 1999.

  • Jiao, J., Zhang, W., Zhao, Z. and Cha, J., “An Integrated Intelligent Approach to Fault Diagnosis in Process Industries”, International Journal of Production Research, Vol. 37, No.11, pp. 2565-2583, 1999.

  • Jiao, J. and Tseng, M.M., "An Information Modeling Framework for Product Families to Support Mass Customization Production", CIRP Annals - Manufacturing Technology, Vol. 48/1, pp. 93-98, 1999.

  • Jiao, J. and Tseng, M.M., "A Requirement Management Database System for Product Definition", Integrated Manufacturing Systems, Vol. 10, No. 3, pp. 146-153, 1999.

  • Tseng, M.M. and Jiao, J., "Computer-Aided Requirement Management for Product Definition: A Methodology and Implementation", Concurrent Engineering: Research and Application, Vol. 6, No. 2, pp. 145-160, 1998.

  • Jiao, J. and Tseng, M.M., "Fuzzy Ranking for Concept Evaluation in Configuration Design for Mass Customization", Concurrent Engineering: Research and Application, Vol.6, No.3, pp. 189-206, 1998.

  • Tseng, M.M., Jiao, J. and Su, C-J, "Virtual Prototyping for Customized Product Development", Integrated Manufacturing Systems, Vol. 9, No. 6, pp. 334-343, 1998.

  • Jiao, J., Tseng, M.M., Duffy, V.G. and Lin, F., "Product Family Modeling for Mass Customization", Computers & Industrial Engineering, Vol. 35, No. 3-4, pp. 495-498, 1998.

  • Tseng, M.M. and Jiao, J., "Concurrent Design for Mass Customization", Business Process Management Journal, Vol.4, No.1, pp.10-24, 1998.

  • Jiao, J., Ma, M. and Tseng, M.M., "Simulation on Fault Tolerance Strategy for Multiprocessor Systems", Computers & Industrial Engineering, Vol. 33, No. 1-2, pp.91-95, 1997.

  • Jiao, J. and Tseng, M.M., “Case-based Evolutionary Design for Mass Customization”, Computers & Industrial Engineering, Vol. 33, No. 1-2, pp. 319-323, 1997.

  • Tseng, M.M. and Jiao, J., "A Variant Approach to Product Definition by Recognizing Functional Requirement Patterns", Journal of Engineering Design, Vol. 8, No. 4, pp.329-340, 1997.

  • Tseng, M.M. and Jiao, J., "A Module Identification Approach to the Electrical Design of Electronic Products by Clustering Analysis of the Design Matrix", Computers & Industrial Engineering, Vol. 33, No.1-2, pp.229-233, 1997.

  •  Tseng, M.M. and Jiao, J., "Design for Mass Customization", CIRP Annals - Manufacturing Technology, Vol. 45/1, pp.153-156, 1996.

Conference Papers:

  • Shim, S.J., Kumar, A. and Jiao, R.J., "Simulation for Patient Discharge Process Reengineering in Hospitals", 2011 Annual Meeting of the Northeast Decision Sciences Institute, Montréal, Canada, Accepted, April 14-16, 2011. 

  • Jiao, J., “Mass Customization and Personalization: Status and Promise”, International Conference on Mass Customization and Personalization, Keynote Speech, Taipei, Taiwan, December 6-9, 2010.

  • Jiao, J. and Lu, R.F., “Reliability-Based Aircraft Floorboard Layout Optimization”, SAE Aerospace Manufacturing and Automated Fastening Conference & Exhibition, Paper #10AMAF-0121, Wichita, Kansas, September 28-30, 2010.

  • Qian, L. and Jiao, R.J., “A review of joint decisions on marketing and supply chain in product planning  and design”, ASME Design Engineering Technical Conferences, DETC2010-28074, Montreal, Quebec, CA, August 15-18, 2010.

  • Zhang, H., Liu, Y., Li, C. and Jiao, R., “A Novel Approach of Process Mining with Event Graph”, The 14th International Conference on Knowledge-Based and Intelligent Information & Engineering Systems, Cardiff, UK, September 8-10, 2010.

  • Chen, S., Zhang, Y., Zhang, X. and Jiao, J., “A Dynamic Differential Evolution Algorithm for Mixed Logit Discrete Choice Model Estimation”, IEEE International Conference on Industrial Engineering and Engineering Management, IEEE Catalog Number: CFP10IEI-ART, ISBN: 978-1-4244-8503-1, pp. 33-37, Macau, December 7-10. 2010.

  • Xu, Q.L., Zhou, F. and Jiao, J., “Design for User Experience: An Affective-Cognitive Modeling Perspective”, The 5th IEEE International Conference on Management of Innovation and Technology, IEEE Catalog Number: CFP10795-ART, ISBN: 978-1-4244-6567-5, pp. 1019-1024, Singapore, June 2-5, 2010.

  • Ou, Y.J., Jiao, J.X. and Wu, Z., “An Advanced CUSUM Chart for Attributes”, IEEE International Conference on Industrial Engineering and Engineering Management, IEEE Catalog Number: CFP09IEI-ART, ISBN: 978-1-4244-4870-8, pp. 408-413, Hong Kong, December 8-11, 2009.

  • Zhang, L.L., Jiao, R.J. and Ma, Q., “Accountability-based Reengineering of an Order Fulfillment Process”, IEEE International Conference on Industrial Engineering and Engineering Management, IEEE Catalog Number: CFP09IEI-ART, ISBN: 978-1-4244-4870-8, pp. 487-491, Hong Kong, December 8-11, 2009.

  • Zhou, F., Jiao, R.J., Xu, Q., Chen, S., Qu, X. and Helander, M., “An Affective-Cognitive Framework of Product Ecosystem Design”, IEEE International Conference on Industrial Engineering and Engineering Management, IEEE Catalog Number: CFP09IEI-ART, ISBN: 978-1-4244-4870-8, pp. 2060-2064, Hong Kong, December 8-11, 2009.

  • Xu, Q.L., Jiao, R.J. and Helo, P., “Virtual Supply Chain Configuration for Product Families: Conceptualization and Formalism”, ASME International Design Engineering Technical Conferences & Computers and Information in Engineering Conference, ISBN 978-0-7918-3856-3, DETC2009‑86672, San Diego, LA, August 30 - September 2, 2009.

  • Zhou, F., Jiao, R.J., Chen, S. and Zhang, D., “A Context-Aware Information Model for Elderly Homecare Services in a Smart Home”, ASME International Design Engineering Technical Conferences & Computers and Information in Engineering Conference, ISBN 978-0-7918-3856-3, DETC2009‑86673, San Diego, LA, August 30 - September 2, 2009.

  • Zhou, F., Jiao, R.J., Schaefer, D. and Chen, S., “Rough set Based Rule Mining for Affective Design”, International Conference on Engineering Design, ISBN 978-1-904670-16-2, pp. 9-245-254, Stanford, CA, August 24-27, 2009.

  • Chen, S., Jiao, R.J. and Tseng, M.M., “Evolutionary Product Line Design Balancing Customer Needs and Product Commonality”, The 59th CIRP General Assembly, Boston, MA, August 23-29, 2009.

  • Jiao, J.R., “Affective Spatial Cognition in the Co-Space of Real and Virtual Environments”, Proceedings of the 2009 Industrial Engineering Research Conference, pp. 1417-1422, Miami, May 30 - June 2, 2009.

  • Zhou, F., Takahashi, K., Xu, Q., Jiao, J. and Zhang, D., “Affective-Cognition Modeling of Product Ecosystems Using Timed Colored Petri Nets”, The IEEE 16th International Conference on Industrial Engineering and Engineering Management, IEEE Catalog Number: CFP0916G-PRT, ISBN: 978-1-4244-3670-5, pp. 576-580, Beijing, China, October 21-23, 2009.

  • Xu, Q., Jiao, R.J. and Ng, N.-K., “A Constraint Satisfaction Approach to Coordinating Multi-Site Manufacturing Supply Chains”, IEEE 16th International Conference on Industrial Engineering and Engineering Management, IEEE Catalog Number: CFP0916G-PRT, ISBN: 978-1-4244-3670-5, pp. 1432-1436, Beijing, China, October 21-23, 2009.

  • Helo, P., Xu, Q., Kristianto, Jiao, R.J., “Product Family Design and Logistics Decision Support System”, IEEE 16th International Conference on Industrial Engineering and Engineering Management, IEEE Catalog Number: CFP0916G-PRT, ISBN: 978-1-4244-3670-5, pp. 551-555, Beijing, China, October 21-23, 2009.

  • Jiao, J., “Design Economics of Product Platforms for Enterprise Sustainability towards Mass Customization”, IEEE 16th International Conference on Industrial Engineering and Engineering Management, IEEE Catalog Number: CFP0916G-PRT, ISBN: 978-1-4244-3670-5, pp. 1155-1159, Beijing, China, October 21-23, 2009.

  • Zhou, F., Wu, D., Yang, X. and Jiao, J.R., “Ordinal Logistic Regression for Affective Product Design”, IEEE International Conference on Industrial Engineering and Engineering Management, IEEE Catalog Number: CFP08IEI-CDR, ISBN: 978-1-4244-2630-0, pp. 1981-1985, Singapore, December 8-11, 2008.

  • Yang, X., Wu, D., Zhou, F. and Jiao, J.R., “Association Rule Mining for Affective Product Design”, IEEE International Conference on Industrial Engineering and Engineering Management, IEEE Catalog Number: CFP08IEI-CDR, ISBN: 978-1-4244-2630-0, pp. 743-747, Singapore, December 8-11, 2008.

  • Kumar, A., Jiao, R.J. and Shim, S.J., “Predicting Bed Requirement for a Hospital Using Regression Models”, IEEE International Conference on Industrial Engineering and Engineering Management, IEEE Catalog Number: CFP08IEI-CDR, ISBN: 978-1-4244-2630-0, pp. 660-664, Singapore, December 8-11, 2008.

  • Jiao, Y.-Y., Zhen, Y.-W. and Jiao, R.J., “Hospital Linens Inventory Control Re-engineering Based on RFID”, IEEE International Conference on Cybernetics and Intelligent Systems, IEEE Catalog Number: CFP08835-CDR, ISBN: 978-1-4244-1674-5, pp. 612-617, Chengdu, China, September 21-24, 2008.

  • Du, J., Wu, Z. and Jiao, R.J., “An Improved Adaptive CUSUM Control Chart for Monitoring Process Mean”, IEEE International Conference on Cybernetics and Intelligent Systems, IEEE Catalog Number: CFP08835-CDR, ISBN: 978-1-4244-1674-5, pp. 849-854, Chengdu, China, September 21-24, 2008.

  • Jiao, Y.-Y., Li, K. and Jiao, R.J., “A Case Study of Hospital Patient Discharge Process Re-engineering Using RFID”, The 4th International Conference on Management of Innovation and Technology, IEEE Catalog Number: CFP08795-CDR, ISBN: 978-1-4244-2330-9, pp. 1342-1347, Bangkok, Thailand, September 21-24, 2008.

  • Zhou, F., Tan, A. and Jiao, J.R., “Emergency Logistics using Graph Theory and Abstraction Hierarchy”, The 4th International Conference on Management of Innovation and Technology, IEEE Catalog Number: CFP08795-CDR, ISBN: 978-1-4244-2330-9, pp. 1360-1365, Bangkok, Thailand, September 21-24, 2008.

  • Jiao, J., Xu, Q.L. and Helander, M.G., 2007, “Analytical Modeling and Evaluation of Customer Citarasa in Vehicle Design”, Proceedings of the 2007 IEEE International Conference on Industrial Engineering and Engineering Management, IEEE Catalog Number: 07EX1992C, ISBN: 1-4244-1529-2, pp. 1277-1281, Singapore, 2007.

  • Xu, Q.L., Jiao, R.J., Yang, X., Helander, M.G., Khalid, H.M. and Anders, O., 2007, “Customer Requirement Analysis Based on an Analytical Kano Model”, Proceedings of the 2007 IEEE International Conference on Industrial Engineering and Engineering Management, IEEE Catalog Number: 07EX1992C, ISBN: 1-4244-1529-2, pp. 1287-1291, Singapore, 2007.

  • Helo, P.T., Kyllönen1, S.J. and Jiao, R.J., “Citarasa Driven Vehicle Configurator”, Proceedings of the 2007 IEEE International Conference on Industrial Engineering and Engineering Management, IEEE Catalog Number: 07EX1992C, ISBN: 1-4244-1529-2, pp. 1302-1306, Singapore, 2007.

  • Du, J., Jiao, Y.-Y., Jiao, R.J., Kumar, A. and Ma, M., 2007, “A Case Study of Obsolete Part Procurement Process Reengineering”, Proceedings of the 2007 IEEE International Conference on Industrial Engineering and Engineering Management, IEEE Catalog Number: 07EX1992C, ISBN: 1-4244-1529-2, pp. 1337-1341, Singapore, 2007.

  • Jiao, J.R., Xu, Q. and Du, J., “Affective Human Factors Design with Ambient Intelligence”, First International Workshop on Human Aspects in Ambient Intelligence, European Conference on Ambient Intelligence, pp. 45-57, Darmstadt, Germany, November 10, 2007.

  • Jiao, R.J., “Identifying Generic Routings for Product Families Based on Text Mining and Tree Matching”, Proceedings of the World Conference on Mass Customization & Personalization, Mitchell, W.J., Piller, F.T., Tseng, M., Chin, R. and McClanahan, B.R. (Eds.), MIT, Cambridge, MA, October 7-9, 2007.

  • Jiao, R.J., “Analytical Affective Design with Ambient Intelligence for Product Ecosystems”, Proceedings of the World Conference on Mass Customization & Personalization, Mitchell, W.J., Piller, F.T., Tseng, M., Chin, R. and McClanahan, B.R. (Eds.), MIT, Cambridge, MA, October 7-9, 2007.

  • Jiao, R.J., “Product Family Configuration Design Based on Hybrid Real Options Valuation”, Proceedings of the World Conference on Mass Customization & Personalization, Mitchell, W.J., Piller, F.T., Tseng, M., Chin, R. and McClanahan, B.R. (Eds.), MIT, Cambridge, MA, October 7-9, 2007.

  • Jiao, R.J. and Zhang, L.L., “Modeling Process Platform-Based Production Reconfiguration with Petri Nets”, ASME International Design Engineering Technical Conferences & Computers and Information in Engineering Conference, DETC2007-35737, Las Vegas, NV, September 4-7, 2007.

  • Jiao, R.J. and Zhang, L.L., “Process Platform Formation for Product Families”, ASME International Design Engineering Technical Conferences & Computers and Information in Engineering Conference, DETC2007- 35742, Las Vegas, NV, September 4-7, 2007.

  • Du, J., Jiao, R.J., Lim, V.C.M. and Kumar, A., “Real Options for Product Family Design”, International Conference on Engineering Design, ISBN: 1-904670-02-4, France, August 28-31, 2007.

  • Wu, Z., Jiao J.X. and He, Z., “A New Control Chart for Detecting the Outbreak of Negative Events”, International Conference on Industrial Engineering and Systems Management, pp. 158, Beijing, China, May 2007.

  • Jiao, R.J., Helander, M., Xu, Q. and Du, J., “Affective Design with Ambient Intelligence”, The 8th International Conference on Work With Computing Systems, ISBN: 978-91-633-0881-9, Stockholm Sweden, May 21-24, 2007.

  • Jiao, R.J., Helander, M., Zhang, Y., Du, J. and Xu, Q., “Analytical Modeling and Evaluation of Affective Product Ecosystems”, The 8th International Conference on Work With Computing Systems, ISBN: 978-91-633-0881-9, Stockholm Sweden, May 21-24, 2007.

  • Du, J., Jiao, J., Butler, D.L. and Toh, H.F., “A Case Study of Early Supplier Involvement in Product and Process Development for Semiconductor Manufacturing Firms”, International Conference on Manufacturing Automation, ISBN: 978-981-05-8089-6, pp. 60-73, Singapore, May 28-30, 2007.

  • Jiao, R.J., Xu, Q., Du, J., Zhang, Y. and Helander, M., “Analytical Affective Design with Ambient Intelligence for Product Ecosystems”, International Conference on Manufacturing Automation, ISBN: 978-981-05-8089-6, pp. 266-277, Singapore, May 28-30, 2007.

  • Jiao, J., Zhang, L., Zhang, Y. and Pokharel, S., “Managing Product and Process Variety Based on Association Rule Mining”, The Asia Pacific Systems Engineering Conference, ISBN: 978-981-05-7910-4, Singapore, March 23-24, 2007.

  • Du, J., Jiao, Y.-Y. and Jiao, J., “A JDF-based Framework of Computer Integrated Printing Manufacturing”, The 9th IEEE International Conference on Control, Automation, Robotics and Vision, ISBN: 1-4244-0342-1, pp. 1055-1061, Singapore, December 5-8, 2006.

  • Zhang, L., You, X., Jiao, J. and Helo, P., “Modeling Supply Chain Configuration Based on Colored Petri Nets”, The 9th IEEE International Conference on Control, Automation, Robotics and Vision, ISBN: 1-4244-0342-1, pp. 1062-1067, Singapore, December 5-8, 2006.

  • Jiao, J., Lim, C.M. and Kumar, A., “Product Family Design Based on Real Options Valuation”, The 13th ISPE International Conference on Concurrent Engineering: Research and Application, Antibes, France, September 18-22, 2006.

  • Jiao, J. and Pokharel, S., “Process management for terminating projects in a processing industry”, The 3rd International Conference on Project Management, Sydney, Australia, September 27-29, 2006.

  • Zhang, L., Jiao, J. and Pokharel, S., “Process Platform and Production Configuration for Integrated Manufacturing and Service”, The 4th International IEEE Conference on Industrial Informatics, ISBN: 1-4244-9701-0, pp. 498-503, Singapore, August 16-18, 2006.

  • Zhang, L., Jiao, J. and Helo, P., “Integrated Product and Process Family Data Modeling for Product Lifecycle Management”, The 4th International IEEE Conference on Industrial Informatics, ISBN: 1-4244-9701-0, pp. 531-536, Singapore, August 16-18, 2006.

  • Jiao, J., Lim, C.M. and Kumar, A., “Product Family Design Based on Real Options Valuation”, The 16th CIRP International Design Seminar, Kananaskis, Canada, July 16-19, 2006.

  • Zhang, Y. and Jiao, J., “An Associative Classification-based Recommendation System for Online Product Customization”, The 16th CIRP International Design Seminar, Kananaskis, Canada, July 16-19, 2006.

  • You, X., Zhang, L. and Jiao, J., “Supply Chain Configuration Modeling Based on Colored Petri-Nets”, The 3rd IEEE International Conference on Management of Innovation and Technology, ISBN: 1-4244-0148-8, pp. 921-925, Singapore, June 21-23, 2006.

  • Ittoo, A.R., Zhang, Y. and Jiao, J., “A Text Mining-based Recommendation System for Customer Decision Making in Online Product Customization”, The 3rd IEEE International Conference on Management of Innovation and Technology, ISBN: 1-4244-0148-8, pp. 473-477, Singapore, June 21-23, 2006.

  • Jiao, Y.-Y., Du, J. and Jiao, J., “A Practice of Total Cost Management for Integrated Product and Production Data Management”, The 3rd IEEE International Conference on Management of Innovation and Technology, ISBN: 1-4244-0148-8, pp. 468-472, Singapore, June 21-23, 2006.

  • Jiao, J., Pokharel, S., Zhang, L. and Zhang, Y., “Coordination of Product and Process Variety in Mass Customization with Data Mining Approach”, The 10th Annual International Conference on Industrial Engineering Theory, Applications & Practice, pp. 342-348, Clearwater Beach, Florida, USA, December 4-7, 2005.

  • Jiao, J., Helander, M. and Zhang, L., “Web-Based Configure-to-Order Platform for Collaborative Development of Customized Products”, IEEE International Conference on Cyberworlds, ISBN: 0-7695-2378-1, pp. 51-58, Singapore, November 23-25, 2005.

  • Zhang, Y. and Jiao, J., “Web-Enabled Product Portfolio Decision Support System”, The 3rd Interdisciplinary World Congress of Mass Customization and Personalization, Hong Kong, September 18-21, 2005.

  • Jiao, J. and Tseng, M.M., “Product Family Driven Configure-to-Order Platforms for Global Manufacturing Supply Chain Management”, The 3rd Interdisciplinary World Congress of Mass Customization and Personalization, Hong Kong, September 18-21, 2005.

  • Zhang, L., Jiao, J. and Pokharel, S., “Coordinating Product and Process Variety: An Approach Based on Association Rule Mining”, The 3rd Interdisciplinary World Congress of Mass Customization and Personalization, Hong Kong, September 18-21, 2005.

  • Jiao, J. and Tseng, M.M., “Product Family Configure-to-Order Platforms for Collaborative Negotiation in the Global Manufacturing Supply Chain”, 2005 International CIRP Design Seminar, pp. 170-181, Shanghai, China, May 22-26, 2005.

  • Zhang, Y., Jiao, J., Helander, M. and Zhang, L., “Kansei Mining for Affective Design”, International Conference on Planning and Design, Taiwan, May 14-15, 2005. 

  • Zhang, Y. and Jiao, J., “An Approach to Product Family Positioning Based on Shared Surplus”, ASME International Design Engineering Technical Conferences & Computers and Information in Engineering Conference, DETC2005-85560, Long Beach, California, September 24-28, 2005.

  • Zhang, L., Jiao, J. and Pokharel, S., “Process Platform-Based Production Configuration”, ASME International Design Engineering Technical Conferences & Computers and Information in Engineering Conference, DETC2005-85559, Long Beach, California, September 24-28, 2005.

  • Zhang, L., Jiao, J. and Pokharel, S., “Modeling Process Platform-Based Production Configuration”, The 18th International Conference on Production Research, ISBN: 88-87030-96-0, Fisciano, Italy, July 31-August 4, 2005.

  • Jiao, J. and Helander, M., “Web-Based Collaborative Customized Product Development”, The 18th International Conference on Production Research, ISBN: 88-87030-96-0, Fisciano, Italy, July 31-August 4, 2005.

  • Lim, C.M.. Jiao, J., Kumar, A. and Zhang, Y., “Identification of Real Options for Product Family Configuration Design”, Product Lifecycle Management: Emerging Solutions and Challenges for Global Networked Enterprise, International Conference on Product Lifecycle Management, ISBN: 0-907776-18-3, pp. 342-351, Lyon, France, 11-13 July, 2005.

  • Du, J., Jiao, J. and Li, X., “A Security Blueprint for E-Business Applications Based on the Three-Tier Architecture”, IEEE Conference on Cybernetics and Intelligent Systems, ISBN: 0-7803-8644-2, pp. 878-883, Singapore, December 1-3, 2004.

  • Jiao, J. and Zhang, Y., “A Heuristic Genetic Algorithm for Product Portfolio Planning”, IEEE Conference on Cybernetics and Intelligent Systems, ISBN: 0-7803-8644-2, pp. 613-618, Singapore, December 1-3, 2004.

  • Jiao, J., You, X. and Kumar, A., “Agent-based Collaborative Negotiation for Manufacturing Supply Chain Coordination”, IEEE Conference on Cybernetics and Intelligent Systems, Singapore, ISBN: 0-7803-8644-2, pp. 41-46, December 1-3, 2004.

  • Prasanna, K., Zhang, L., Jiao, J.R., “Modeling Process Variety Using Colored Object-Oriented Petri-Nets with Changeable Structures”, Proceedings of the 9th Annual International Conference on Industrial Engineering – Theory, Applications and Practice, ISBN: 0-9654599-9-3, pp. 305-310, Auckland, New Zealand, November 27-30, 2004.

  • Jiao, Y.-Y. and Jiao, J., “A Real Option Theoretic Approach to Flexible Manufacturing Systems Planning under Uncertainty in Product Demand”, IEEE International Engineering Management Conference, Singapore, Vol. 3, pp. 1151-1155, ISBN: 0-7803-8519-5, October 18-21, 2004.

  • Du, J., Jiao, Y.-Y. and Jiao, J., “A Numerical Approximation Method for the Valuation of Multivariate Contingent Claims”, IEEE International Engineering Management Conference, Singapore, Vol. 3, pp. 1161-1165, October 18-21, 2004.

  • Zhang, L., Jiao, J., Pokharel, S., Yeo, K.T., “Variety Management in Mass Customization Production”, The 2nd International Conference on Project Management (ProMAC 2004), Tokyo Bay Area, Japan, October 12-14, 2004.

  • Zhang, Y., Jiao, J., Helander, M., Yeo, K.T., “A Disaggregate Discrete Choice Model for Identifying Customer Decision-Making Patterns”, The 2nd International Conference on Project Management (ProMAC 2004), Tokyo Bay Area, Japan, October 12-14, 2004.

  • Jiao, J., Kumar, A., Lim, C.M., “Flexibility valuation of product family architecture”, The 11th ISPE International Conference on Concurrent Engineering, pp. 1153-1158, ISBN: 7-302-08802-0, Beijing, China, July 26-30, 2004 (Invited Paper).

  • Jiao, J., Zhang, Y., Wang, Y., “Product Portfolio Planning with Customer-Engineering Interaction”, Proceedings of International Conference on Service Systems and Service Management, Vol. I, pp. 141-146, ISBN: 7-5062-6821-3, Beijing, China, July 19-21, 2004.

  • Jiao, J., Zhang, Y., Wang, Y., Product portfolio planning considering customer-engineering interaction: problem formulation, The 7th International Conference on Work with Computing Systems, Kuala Lumpur, Malaysia, 29 June - 2 July, 2004.

  • Du, J., Jiao, Y.-Y. and Jiao, J.,, “Flexibility Planning in Reconfigurable Manufacturing Systems”, The 7th International Conference on Work with Computing Systems, Kuala Lumpur, Malaysia, 29 June - 2 July, 2004.

  • Halevi, G., Huang, G.Q. and Jiao, R.J., “Establish a Company’s Level of Competitiveness & Improvement of Competitive Level”, Inaugural Symposium, Center for Innovation Management and Organizational Change, City University of Hong Kong, June 2-4, 2004.

  • Zhang, L.F., Jiao, J.X. and Porkharel, S., “Web-Based Support to Tendering and Bidding in Construction Industry”, The 4th International Conference on Construction Project Management, Singapore, pp. 495-503, March 4-5, 2004.

  • You, X., Jiao, J.X. and Kumar, A., “Supply Chain Reengineering in Construction: A Case Study”, The 4th International Conference on Construction Project Management, Singapore, pp. 629-638, March 4-5, 2004.

  • Wang, Y., Jiao, J., “A Generic Genetic Algorithm for Product Family Configuration Design”, 2nd International Conference on Computational Intelligence, Robotics and Autonomous Systems, Singapore, December 15-18, 2003.

  • Zhang, Y. and Jiao, J., “An Association Rule-Based Inference System for Customer Need Recognition”, The 3rd International Conference on Electronic Business, Singapore, December 9-13, 2003.

  • Wang, Y., Jiao, J., “Early Supplier Involvement in e-Product Configuration for Mass Customization”, The 3rd International Conference on Electronic Business, Singapore, December 9-13, 2003.

  • Wang, Y., Jiao, J., Pokharel, S., “e-Product Configuration for Mass Customization”, Proceedings of the 9th Asia Pacific Management Conference, Osaka, Japan, pp. 481-490, November 19-21, 2003.

  • Zhang, L., Jiao, J., Pokharel, S., “Coding-Based Variety Management for Integrated Production Planning”, Proceedings of the 9th Asia Pacific Management Conference, Osaka, Japan, pp. 637-652, November 19-21, 2003.

  • Jiao, J., Zhang, L., Pokharel, S., “Process Platform Planning for Mass Customization”, 2nd Interdisciplinary World Congress on Mass Customization and Personalization, CD-ROM Proceedings, Munich, Germany, October 6-8, 2003.

  • Wang, Y., Jiao, J., “Product Family Configuration Design Evaluation”, 2nd Interdisciplinary World Congress on Mass Customization and Personalization, CD-ROM Proceedings, Munich, Germany, October 6-8, 2003.

  • Jiao, J. and Tseng, M.M., “Customizability Index Based on Information Content”, 53rd CIRP General Assembly, CD-ROM Proceedings, Montreal, Canada, August 24-30, 2003.

  • Zhang, L., Jiao, J., Pokharel, S., “Product-Process Platform: Variety Synchronization for Mass Customization”, XV-th Triennial Congress of the International Ergonomics Association and The 7th Joint Conference of Ergonomics Society of Korea / Japan Ergonomics Society, Seoul, Korea, August 24-29, 2003.

  • Lo, S., Helander, M. G., and Jiao, R. J., “Formal top-down analysis of interface may improve usability”, In Proceedings of the XV-th Triennial Congress of the International Ergonomics Association and The 7th Joint Conference of Ergonomics Society of Korea / Japan Ergonomics Society, International Ergonomics Association, Seoul, Korea, August 24-29, 2003.

  • Jiao, J. and Tseng, M.M., “Customizability Analysis in Design for Mass Customization”, 7th Southeast Asian Ergonomics Society and 4th Malaysian Ergonomics Conference, CD-ROM Proceedings, Kuching, Sarawak, Malaysia, May 19-22, 2003.

  • Ng, N.K. and Jiao, J., “A Constraint Satisfaction Framework for Factory Loading Allocation in Multi-site Manufacturing Supply Chains”, The Fourth Asia-Pacific Conference on Industrial Engineering and Management Systems, CD-ROM Proceedings, Taipei, Taiwan, December 18-20, 2002.

  • Ng, N.K. and Jiao, J., “A Domain-Based Reference Model for the Conceptualizaion of Factory Loading Allocation Problem”, International Conference on Project Management, pp. 259-266, Singapore, 31 July - 2 August 2002, 2002.

  • Helander, M.G. and Jiao, J., “Coupling in design of human computer interaction: Implications for usability”, Proceedings of the 2nd International Conference on Axiomatic Design, CD-ROM Proceedings, B. El-Haik, and D. Tate (Eds.), Institute for Axiomatic Design, Cambridge, MA, June 10-11, 2002.

  • Jiao, J. and Tseng, M.M., “Electronic Catalog for Online Product Customization”, The 6th International Scientific Conference on Work With Display Units, Ergonomic Institute, Kongresshaus Berchtesgaden, Germany, May 22-25, 2002 (Invited paper).

  • Helander, M. and Jiao, J., “Electronic Product Development (ePD) for Mass Customization”, The 6th International Scientific Conference on Work With Display Units, Ergonomic Institute, Kongresshaus Berchtesgaden, Germany, May 22-25, 2002 (Invited paper).

  • Jiao, J. and Tseng, M.M, “Web-based Sales Support by Developing Electronic Catalogs”, CIRP Design Seminar, CD-ROM Proceedings, Hong Kong, May 16-18, 2002.

  • Du, X., Jiao, J. and Tseng, M.M., “Understanding the Architecture of Product Family for Mass Customization”, Proceedings of the First World Congress of Mass Customization and Personalization, CD-ROM Proceedings, Hong Kong, Oct. 1-2, 2001.

  • Jiao, J., Kumar, A. and Martin, W., “A Web-Based Interactive Assistant for Applying Assembly Line Balancing Heuristics”, Proceedings of the 6th Annual International Conference on IE Theory, Applications and Practice, San Francisco, Fernandez, J., Marley, R., Pennathur, A., Mital, A., Fredericks, T. and Fuentes, A. (Eds.), ISBN 0-9654599-69, CD-ROM Proceedings, San Francisco, CA, USA, November 18-20, 2001.

  • Ng, N.K. and Jiao, J., “Modeling and Analysis of Multi-Site Manufacturing Supply Chain: A Domain-Based Constraint Satisfaction Approach”, Proceedings of International Conference on Integrated Logistics, pp. 83-91, Singapore, August 21-24, 2001.

  • Jiao, J., Du, X. and Tseng, M.M, "IDtown.com: Internet Enabled Product Customization", 16th International Conference on Production Research, H2.3/0701, D. Hanus, J. Talacko (Eds.), CD-ROM Proceedings, ISBN 80-02-01438-3, Prague, Czech, July 29 - August 3, 2001.

  • Du, X., Jiao, J. and Tseng, M.M., “Architecture of Product Family for Mass Customization”, Proceedings of the 16th International Conference on Production Research, P062/0702, D. Hanus, J. Talacko (Eds.), CD-ROM Proceedings, ISBN 80-02-01438-3, Prague, Czech, July 29 - August 3, 2001.

  • Du, X., Jiao, J. and Tseng, M.M., “Architecture of Product Family for Mass Customization”, Proceedings of the IEEE International Conference on Management of Innovation and Technology, Vol. 1, pp. 437-443, November 12-5, 2000, Singapore.

  • Helander, M. and Jiao, J., “e-Product Development (ePD) for Mass Customization”, Proceedings of the IEEE International Conference on Management of Innovation and Technology, Vol. 2, pp. 848-854, November 12-5, 2000, Singapore.

  • Jiao, Y.-Y., Qi, E., Du, J. and Jiao, R.J., “Integrated BOM Generator for Assembly-to-Order Production”, Proceedings of The 27th International Conference on Computer & Industrial Engineering, Beijing, China, October 11-13, 2000.

  • Du, X., Tseng, M.M. and Jiao, J., “Graph Grammar Based Product Variety Modeling”, Proceedings of 2000 ASME Design Engineering Technical Conferences, CD-ROM Proceedings, DETC2000/DFM-14041, Baltimore, Maryland, USA, September 10-13, 2000.

  • Du, X., Jiao, J. and Tseng, M.M., “Product Platform Representation: A Graph Grammar Approach”, The 33rd CIRP International Seminar on Manufacturing Systems, Stockholm, Sweden, June 5-7, 2000.

  • Jiao, J. and Tseng, M.M., “Commonality Indices for Product Family”, The 5th International Conference on Computer Integrated Manufacturing, pp. 692-703, Singapore, March 28-30, 2000.

  • Du, X., Jiao, J. and Tseng, M.M., “Product Platform Planning for Mass Customization”, The 5th International Conference on Computer Integrated Manufacturing, pp. 273-284, Singapore, March 28-30, 2000.

  • Jiao, J., Tseng, M.M., Ma, Q. and Zou, Y., "Integrated Product and Production Data Management Based on Generic Bill of Materials and Operations to Support Mass Customization Production", Proceedings of the 1999 ASME Design Engineering Technical Conferences, CD-ROM Proceedings, DETC99/CIE-9026, Las Vegas, Nevada, USA, September 12-15, 1999.

  • Tseng, M.M., Jiao, J. and Wang, X., “Challenges and Strategies in Global Manufacturing”, The 1st International Symposium on Soft Science, Sansui, Guangdong, China, 1999.

  • Du, X., Jiao, J., Tseng, M.M., Lo, W.K. and Liu, X.Z., “Product Definition for Effective Order Processing: A Customer-Oriented Pragmatic Approach”, Portland International Conference on Management of Engineering and Technology (PICMET'99), Vol. 2, pp. 249-255, Portland, Oregon, USA, July 25-29, 1999.

  • Tseng, M.M. and Jiao, J., "Design for Mass Customization by Developing Product Family Architecture", Proceedings of the 1998 ASME Design Engineering Technical Conferences, CD-ROM Proceedings, DETC98/DFM-5717, Atlanta, GA, USA, September 1998 (Nominated for the Best Paper Award).

  • Jiao, Y-Y, Qi, E. and Jiao, J., “A Case Study on A Coding-Based Process Planning System for Effective Product and Production Information Management”, The 3rd Annual International Conference on Industrial Engineering Theories, Applications and Practice, CD-ROM Proceedings, Hong Kong, December 28-31, 1998.

  • Jiao, J. and Tseng, M.M., “Fundamental Issues Regarding Developing Product Family Architecture for Mass Customization”, The 3rd Annual International Conference on Industrial Engineering Theories, Applications and Practice, CD-ROM Proceedings, Hong Kong, December 28-31, 1998.

  • Jiao, Y-Y, Qi, E. and Jiao, J., “A Pilot study of the Economies of Scale and Scope Using Cost volume Flexibility Break-Even Analysis”, The 5th International Conference on Industrial Engineering and Management Sciences, Beijing, August 1998.

  • Tseng, M.M., Jiao, J. and Su, C-J, "A Framework of Virtual Design for Product Customization", The 6th IEEE International Conference on Emerging Technologies and Factory Automation, pp.7-14, Los Angeles, USA, September 1997.

  • Tseng, M.M, Jiao, J. and Su, C-J, "Virtual Prototyping for Customized Product Development", CIRP International Symposium on Advanced Design and Manufacturing in the Global Manufacturing Era, Volume 2, pp. 794-801, Hong Kong, August 1997.

  • Tseng, M.M and Jiao, J., "A Requirement Management Database System for Product Definition", CIRP International Symposium on Advanced Design and Manufacturing in the Global Manufacturing Era, Volume 2, pp.654-660, Hong Kong, August 1997.

  • Tseng, M.M and Jiao, J., "A Pragmatic Approach to Product Costing: A Case Study in an Electronics Enterprise", Advances in Industrial Engineering Applications and Practice II, Proceedings of the 2nd Annual International Conference on Industrial Engineering Applications and Practice, J. J. G. Chen and A. Mital (eds.), pp.1107-1112, San Diego, USA, November 1997.

  • Tseng, M.M and Jiao, J., "A Framework of Design for Mass Customization", Advances in Industrial Engineering Applications and Practice II, Proceedings of the 2nd Annual International Conference on Industrial Engineering Applications and Practice, J. J. G. Chen and A. Mital (eds.), pp.85-90, San Diego, USA, November 1997.

  • Tseng, M.M, Jiao, J. and Duffy, V.G., "Product Family Modeling for Mass Customization", The 22nd  International Conference on Computers & Industrial Engineering, pp.527-530, Cairo, Egypt, December, 1997.

  • Tseng, M.M and Jiao, J., "A Variant Approach to Functional Requirement Acquisition for Evolutionary Product Design", The 20th International Conference on Computers and Industrial Engineering, Volume 1, pp. 313-316, Kyongju, Korea, October 1996.

  • Jiao, J., Zhao, Z. and Cha, J., “Applying Intelligence Engineering to Fault Diagnosis for Complex Mechanical Equipment”, The 20th International Conference on Computers and Industrial Engineering, Volume 1, pp. 429-432, Kyongju, Korea, October 6-9, 1996.

  • Li, Y., Hui, K.C. and Jiao, J., “Research on Feature Based Intelligent Part CAD/CAM Integration System”, The 1st Annual International Conference on Industrial Engineering Applications and Practice, Houston, Texas, USA, December, 1996.

  • Li, Y., Jiao, J., Du, J., Lai, K. and Cha, J., "The study of Integrated CAD/CAM System on Basis of Intelligent Engineering", Proceedings of 31st International Manufacturing Automation and Systems Technology Applications Design Organization and Management Research Conference, pp.505-509, Manchester, UK, April 1995.

  •  Jiao, J., Cha, J. and Rao, M. "IIFDS: An Integrated Intelligent Fault Diagnosis System for Process Industry", Proceedings of the Conference on Computer Integrated Manufacturing in the Process Industries, pp.302-316, NSF and DLA, East Brunswick, NJ, USA, April 1994.

Books and Proceedings:

  • Simpson, T.W., Siddique, Z., Jiao, J., Product Platform and Product Family Design: Methods and Applications, ISBN: 0-387-25721-7, 548 pages, Springer, New York, 2005.

  • Xie, M., Jiao, R. and Lian, Z., Proceedings of the 2010 IEEE International Conference on Industrial Engineering and Engineering Management, IEEE Catalog Number: CFP10IEI-ART, ISBN: 978-1-4244-8503-1, Macau, 2010.

  • Sun, H., Jiao, R. and Xie, M., Proceedings of the 2009 IEEE International Conference on Industrial Engineering and Engineering Management, IEEE Catalog Number: CFP09IEI-ART, ISBN: 978-1-4244-4870-8, Hong Kong, 2009.

  • Xie, M. and Jiao, R., Proceedings of the 2008 IEEE International Conference on Industrial Engineering and Engineering Management, IEEE Catalog Number: CFP08IEI, ISBN: 978-1-4244-2630-0, Singapore, 2008.

  • Helander, M., Xie, M, Jiao, R. and Tan, K.C., Proceedings of the 2007 IEEE International Conference on Industrial Engineering and Engineering Management, IEEE Catalog Number: 07EX1992C, ISBN: 1-4244-1529-2, Singapore, 2007.

  •  Ma, Q., Jiao, R.J., Tseng, M.M. and Zuo, M.J., Industrial Engineering and Engineering Management in the Global Economy, ISBN 7-111-03973-4, Volumes I & II, 1333 pages, China Machine Press, Beijing, China, 2005.

Book Chapters:

  • Zhou, Z. and Jiao, R.J., “Eliciting, Measuring and Predicting Affect via Physiological Measures for Emotional Design”, Affective Design, Fukuda, S. (Ed.), Springer, Invited Book Chapter, To appear in 2011,

  • Jiao, R.J. and Chen, S., “Web-Based Sales Support to Online Product Customization by Developing Electronic Catalogs”, Handbook of Research on Artificial Intelligence in Industrial Information Systems, Zha, X.F. (Ed.), Ideal Group Publishing, Hershey, PA, In Press, 2010.

  • Jiao, J. and Xu, Q., “Affective Human Factors Design with Ambient Intelligence for Product Ecosystems”, Mass Customization for Personalized Communication Environments: Integrating Human Factors, Mourlas, C. and Germanakos, P. (Eds.), pp. 162-181, ISBN: 978-1-60566-260-2, IGI Global Publishing, Hershey, PA, 2010.

  • Zhang, H., Liu, Y., Li, C. and Jiao, R., "Deriving Event Graphs through Process Mining for Runtime Change Management", Modelling and Management of Engineering Processes, Heisig, P., Clarkson, P.J. and Vajna, S. (Eds.), Chapter 11, pp. 127-138, ISBN: 978-1-84996-198-1, Springer-Verlag London, 2010.

  • Zhang, H., Liu, Y., Li, C. and Jiao, R., “A Novel Approach of Process Mining with Event Graph”, Knowledge-Based and Intelligent Information And Engineering Systems, Lecture Notes in Computer Science, Setchi, R., Jordanov, I., Howlett, R.J. and Jain, L.C. (Eds.), pp. 131-140, Volume LNAI-6276, ISBN 978-3-642-15386-0, Springer-Verlag Berlin Heidelberg, 2010.

  • Helo, P., Kitaygorodskaya, N., Salminen, S. and Jiao, R. J., “ASDN: Designing and Modeling Agile Supply Demand Networks”, Dispersed Manufacturing Networks: Challenges for Research and Practice, Dekkers, R. (Ed.), ISBN: 978-1-84882-467-6, Springer Verlag, Heidelberg, 2009.

  • Jiao, J., Xu, Q. and Du, J., 2008, “Affective Human Factors Design with Ambient Intelligence”, Springer Communications in Computer and Information Science (CCIS) 11, Constructing Ambient Intelligence, Mühlhäuser, M., Ferscha, A. and Aitenbichler, E. (Eds.), pp. 301-313, ISSN: 1865-0929, Springer-Verlag, Berlin/Heidelberg, 2008.

  • Jiao, J. and Zhang, L., “Data Mining Applications of Process Platform Formation for High Variety Production”, Recent Advances in Data Mining of Enterprise Data: Algorithms and Applications, Liao, T.W. and Triantaphyllou, E. (Eds.), ISBN 978-981-277-985-4, World Scientific Press, Singapore, Chapter 5, pp. 247-286, 2008.

  • Zhang, Y. and Jiao, J., “An Associative Classification-Based Recommendation System for Personalization in B2C E-Commerce Applications”, Mass Customization Information Systems in Business, Blecker, T. and Friedrich, G. (Eds.), ISBN: 978-1-59900-039-4, Idea Group, Hershey, pp. 107-121, 2007.

  • Jiao, J., Lim, C.M. and Kumar, A., “Product Family Design Based on Real Options Valuation”, Leading the web in Concurrent Engineering – Next Generation Concurrent Engineering, Ghodous, P., Dieng-Kuntz, R. and Loureiro, G. (Eds.), ISBN: 1-58603-651-3, IOS Press, The Netherlands, pp. 671-678, 2006.

  • Jiao, Y.-Y., Du, J. and Jiao, J., “Applying Directory Services to Enhance Identification, Authentication And Authorization for B2B Applications”, IT-Enabled Strategic Management: Increasing Returns for the Organization, Walters, B.A. and Tang, Z. (Eds.), ISBN: 1-59140-909-8, Idea Group, Hershey, Chapter X, pp. 191-212, 2006.

  • Du, J., Jiao, Y.-Y. and Jiao, J., “A Security Blueprint for E-Business Applications”, Enterprise Information Systems Assurance and System Security: Managerial and Technical Issues, Warkentin, M. and Vaughn, R.B. (Eds.), Idea Group, Hershey, ISBN: 1-59140-911-X, Chapter VI, pp. 80-94, 2006.

  • Jiao, J., Zhang, Y. and Helander, M., “Analytical Customer Requirement Analysis Based on Data Mining”, Business Applications and Computational Intelligence, Voges, K. and Pope, N. (Eds.), Idea Group, Hershey, ISBN: 1-59140-702-8, Chapter XII, pp. 227-247, 2006.

  • Jiao, J., Zhang, Y. and Wang, Y., “Heuristic Genetic Algorithm for Product Portfolio Planning”, Business Applications and Computational Intelligence, Voges, K. and Pope, N. (Eds.), Idea Group, Hershey, ISBN: 1-59140-702-8, Chapter IV, pp. 55-70, 2006.

  • Simpson, T.W., Siddique, Z., Jiao, J., “Platform-based Product Family Development”, Product Platform and Product Family Design: Methods and Applications, Simpson, T.W., Siddique, Z., Jiao, J. (Eds.), ISBN: 0-387-25721-7, Springer, New York, Chapter 1, pp. 1-15, 2005.

  • Jiao, J. and Zhang, Y., “Product Family Positioning”, Product Platform and Product Family Design: Methods and Applications, Simpson, T.W., Siddique, Z., Jiao, J. (Eds.), ISBN: 0-387-25721-7, Springer, New York, Chapter 6, pp. 91-106, 2005.

  • Jiao, J., Zhang, L. and Pokharel, S., “Process Platform and Production Configuration for Product Families”, Product Platform and Product Family Design: Methods and Applications, Simpson, T.W., Siddique, Z., Jiao, J. (Eds.), ISBN: 0-387-25721-7, Springer, New York, Chapter 16, pp. 377-402, 2005.

  • Jiao, J., You, X. and Kumar, A., “An Agent-based Collaborative Negotiation System for Global Manufacturing Supply Chain Management”, Global Integrated Supply Chain Systems, Lan, Y.-C. and Unhelkar, B. (Eds.), Idea Group, Hershey, ISBN: 1-59140-611-0, Chapter XV, pp. 243-271, 2005.

  • Du, X., Tseng, M.M. and Jiao, J., “Product Families for Mass Customization: Understanding the Architecture”, The Customer Centric Enterprise: Advances in Mass Customization and Personalization, Tseng, M.M. and Piller, F.T. (Eds.), Springer Verlag, New York/Berlin, ISBN: 3540024921, Chapter 8, pp. 123-161, June 2003.

  •  Tseng, M. M. and Jiao, J., "Mass Customization", Handbook of Industrial Engineering, 3rd Edition, Salvendy, G. (Ed.), John Wiley & Sons, ISBN: 0-471-33057-4, New York, Chapter 25, pp. 684-709, May 2001.

Selected journal papers in Chinese:

  • Ma, Q.H., Jiao, J.X. and Chen, G.Y., “Systematic Synchronization Concept of Product, Process and Logistics for Mass Customization and the Related Research Issues”, Industrial Engineering and Management, Vol. 11, No. 4, pp. 127-130, 2006.
  • Jiao, J., Li, Z., Zhao, Z. and Cha, J., “Integration Strategy of Intelligent Diagnosis for Complex Mechanical Equipment”, Chinese Journal of Mechanical Engineering, Vol. 31, No. 6, pp. 78-82, 1995.
  • Qi, E., Jiao, J., and Sun, B., “Product requirement analysis and modeling based on functional requirement pattern recognition”, Systems Engineering: Theory & Practice, No. 3, pp. 13-23, 1999.
  • Jiao, J., Qi, E. and Cha, J., “Research on Integrated Intelligent Diagnosis System Tool for Complex Process Systems”, Journal of Systems Engineering, Vol. 10, No. 3, pp. 82-91, 1995.
  • Jiao, J., Qi, E., Cha, J. and Wang, X., “Theoretical Research and Implementation Method on DSS in CIMS Environment”, Journal of Decision Making and Decision Support Systems, Vol. 5, No. 1, pp. 16-23, 1995.
  • Jiao, J., Wang, X., Li, Y. and Qi, E., “Design and Implementation of a Chinese Graphical User Interface Development Tool”, Computer Engineering and Design, Vol. 16, No. 4, pp. 22-28, 1995.
  • Jiao, J., Wang, X., Qi, E., Li, G. and Li, W., “An AHP-based Multi-criteria Algorithm for Facility Layout and Its Application”, Journal of Tianjin University, 1997.
  • Jiao, J., Cha, J., Liu, Y. and Feng, B., “The Design of Integrated Intelligent Fault Diagnosis System for Missile Launching Mechanical Systems”, Systems Engineering and Electronics, Vol. 16, No. 5, pp. 11-17, 1994.
  • Jiao, J., Zhao, Z., Cha, J. and Shi, Z., “Intelligence Engineering and Its Application to the Automation of Fault Diagnosis for Process Industry”, Automation and Instrumentation, Vol. 8, No. 4, pp.1-4, 1993.